Terms of service

Terms of Service for Coconut365

Welcome to Coconut365. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. General Information

This website is operated by Coconut365 under:

Bean of India Global Exim LLP

Throughout the site, the terms “we,” “us,” and “our” refer to Coconut365.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian

You agree to provide accurate and complete information when placing orders or creating accounts.

3. Products & Services

Coconut365 offers coconut-based wellness and hydration products for sale online and offline.

We make every effort to display product information, images, and descriptions accurately. However:

  • Product colors may vary slightly depending on screen settings
  • Packaging may change without prior notice
  • Product availability may change at any time

We reserve the right to limit or discontinue products without notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time
  • Correct pricing errors
  • Cancel orders resulting from incorrect pricing

Payments are processed securely through trusted third-party payment gateways.

5. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email or message.

However, order acceptance is subject to:

  • Product availability
  • Successful payment verification
  • Fraud prevention checks
  • Delivery service availability

We reserve the right to refuse or cancel any order at our discretion.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.

Coconut365 is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Natural disasters
  • Incorrect shipping details provided by customers

Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

Please review our Return & Refund Policy for detailed information regarding returns, replacements, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Text
  • Branding
  • Videos

is the intellectual property of Coconut365 and may not be copied, reproduced, or distributed without written permission.

9. Prohibited Activities

Users agree not to:

  • Use the website for illegal activities
  • Attempt unauthorized access to our systems
  • Distribute harmful software or malware
  • Misuse product reviews or customer feedback
  • Interfere with website functionality

Violation of these Terms may result in restricted access or legal action.

10. Health Disclaimer

Coconut365 products are intended as food and wellness products only.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease.

Customers with medical conditions, allergies, or dietary concerns should consult a healthcare professional before use.

11. Limitation of Liability

To the maximum extent permitted by law, Coconut365 shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays or service interruptions
  • Product misuse by customers

Our total liability shall not exceed the amount paid for the purchased product.

12. Third-Party Links

Our website may include links to external websites. Coconut365 is not responsible for the content, privacy practices, or services of third-party websites.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Kerala, India.

15. Contact Information

For questions regarding these Terms of Service, please contact:

Coconut365

Bean of India Global Exim LLP

Address:
Adenz Arcade IV, 300 III,
Kolenchery to Kakkattupara Road,
Opp. St Peter's College, New Block,
Kolenchery, Kerala 682311, India

Email: care@coconut365.com
Phone: +91 8086000135